Terms of Service

Overview

Welcome to Petvex! By using our website and placing orders, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our site.

1. Acceptance of Terms

By accessing or using Petvex.shop, you agree to:

  • Follow these Terms of Service.
  • Comply with all applicable laws and regulations.
  • Use the website for lawful purposes only.

If you do not agree to these terms, please do not use our website.

2. Products and Services

  • Petvex provides a wide range of pet products, including grooming tools, clothing, and accessories.
  • We make every effort to display products accurately, but colors, sizes, and features may vary slightly due to manufacturing or monitor differences.
  • Prices and availability are subject to change without notice.

3. Orders and Payments

  • By placing an order, you offer to purchase a product subject to these Terms.
  • Payment must be made through our secure payment methods.
  • All orders are subject to acceptance and availability. We reserve the right to cancel any order for any reason, including pricing errors or stock issues.

4. Shipping and Delivery

  • Shipping times are estimated and not guaranteed.
  • Petvex is not responsible for delays caused by carriers or customs for international orders.
  • Customers are responsible for providing accurate shipping information.

5. Returns and Refunds

Please refer to our Refund & Returns Policy for details on returns, exchanges, and refunds.

6. Intellectual Property

  • All content on Petvex.shop, including text, images, logos, graphics, and designs, is owned by Petvex or used with permission.
  • You may not reproduce, distribute, or use any content without our written consent.

7. User Conduct

By using our website, you agree not to:

  • Post or transmit harmful, offensive, or illegal content.
  • Attempt to gain unauthorized access to our systems or user accounts.
  • Use our services for any fraudulent or unlawful purpose.

8. Limitation of Liability

  • Petvex is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
  • We make reasonable efforts to ensure accurate information but cannot guarantee complete accuracy.

9. Changes to Terms

Petvex reserves the right to update or modify these Terms of Service at any time without prior notice. Updated terms will be posted on this page. Continued use of our website constitutes acceptance of the updated terms.

10. Governing Law

These Terms of Service are governed by the laws of the United States and the State of New York. Any disputes will be resolved in accordance with applicable U.S. law.

11. Contact Information

If you have questions about these Terms, please contact us:

Petvex
Phone: +1 (646) 493-0444
Email: info@petvex.shop
Address: 1326 E 48th St #1, Brooklyn, NY 11234, United States